Internet provider · 50-STATE · Satellite
Starlink
LEO satellite. The only realistic option in true rural America where fiber and cable will never reach. Real latency, actual broadband speeds — but $120/mo is steep when ground-based fiber would be $55-80.
- Parent company
- SpaceX (Space Exploration Technologies Corp.)
- Founded
- 2019
- Headquarters
- Hawthorne, CA
- Service types
- Satellite
- States served
- 50 states: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
- ZIPs covered
- ~31,000
- Residential subs
- ~1,800,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| Residential | 150 Mbps | 20 Mbps | $120/mo | Unlimited |
| Residential Lite | 75 Mbps | 10 Mbps | $80/mo | Unlimited |
| Roam | 100 Mbps | 10 Mbps | $165/mo | Unlimited |
| Business Fixed | 200 Mbps | 25 Mbps | $250/mo | 1,000 GB |
Notes: Hardware: $349 standard kit (one-time). Self-install. Latency 25–60ms — actually usable for gaming and video calls, unlike legacy GEO satellite.
Ownership & corporate history
Ownership type: subsidiary (since 2019)
Subsidiary of SpaceX (Space Exploration Technologies Corp). Privately held. Starlink has ZERO physical stores — the entire customer journey is online-only.
Customer service & support
- Customer service
- (no phone support)
- Technical support
- (no phone support — ticket-based)
- Billing
- (no phone support)
- Support portal
- https://www.starlink.com/support
- Billing portal
- https://www.starlink.com/account
- Mailing address
- Starlink Services, LLC, 1 Rocket Rd, Hawthorne, CA 90250
Returning your equipment
Accepted return methods: ship-back-to-starlink
You must return: Starlink dish/antenna, Router (Gen 2/3), Power supply, Mounting hardware
⚠ Do NOT drop equipment at these stores
These branded retail stores share the carrier's name but cannot accept equipment returns for this service. Confirm before driving:
- NONE — Starlink has no retail presence anywhere
Common mistake: Starlink is online-only. There are zero retail stores, period. The return process is initiated from your account — they email a shipping label and you drop at any UPS Store or FedEx Office.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS or FedEx location — Starlink return shipping UPS Store partner
Any UPS Store or FedEx Office, (nationwide), — —
📞 —
Accepts equipment: Starlink dish, Router, Power supply
Branded as: The UPS Store / FedEx Office
Starlink generates the prepaid label from your account when you cancel. Drop at any UPS or FedEx.
Does Starlink serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.