Internet provider · 2-STATE · Fiber · Cable
Vexus Fiber
TX/LA fiber + cable operator under Cable One. Decent fiber overbuilds in West Texas; legacy cable footprint elsewhere.
- Parent company
- Cable One Inc. (Sparklight family, 2021) (NYSE: CABO)
- Founded
- 1999
- Headquarters
- Lubbock, TX
- Service types
- Fiber · Cable
- States served
- 2 states: TX, LA
- ZIPs covered
- ~65
- Residential subs
- ~75,000 (2026-Q1)
- Gateway fee
- $12/mo
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 300 Mbps | 300 Mbps | 300 Mbps | $55/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $80/mo | Unlimited |
| 2 Gig | 2 Gbps | 2 Gbps | $110/mo | Unlimited |
Notes: Cable One acquired Vexus 2021. West TX + LA Gulf coast fiber + cable.
Cities + markets served
- Lubbock TX
- Amarillo TX
- Wichita Falls TX
- Abilene TX
- Alexandria LA
- Lake Charles LA
- Lafayette LA
Ownership & corporate history
Ownership type: see-record
See main carrier record for ownership detail.
Customer service & support
- Customer service
- (see website)
- Technical support
- (see website)
- Billing
- (see website)
- Support portal
- https://vexusfiber.com/support
- Billing portal
- https://vexusfiber.com/
Returning your equipment
Accepted return methods: mail-to-carrier-hq · ups-store-prepaid-label
You must return: Carrier-rented gateway/router/ONT, Set-top boxes (if any), Remotes
Common mistake: Call the carrier first to get a prepaid label, then drop the equipment at any UPS Store with the label. Keep the tracking receipt — UPS dropoff is the safest paper trail.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store nationally — Vexus Fiber prepaid label UPS Store partner
Any UPS Store, (nationwide), — —
Accepts equipment: Carrier-rented equipment
Branded as: The UPS Store (independent franchise)
Bring the carrier-issued prepaid label and the equipment in original packaging if you still have it.
Does Vexus Fiber serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-09. Records over 180 days old are auto-flagged for re-verification.