Internet provider · 4-STATE · Fiber · DSL
Ziply Fiber
PNW's dominant fiber overbuilder. Bell Canada bought them in 2024. Excellent pricing across 4 states, up to 10 Gig.
- Parent company
- BCE / Bell Canada (acquired 2024) (TSX: BCE)
- Founded
- 2020
- Headquarters
- Kirkland, WA
- Service types
- Fiber · DSL
- States served
- 4 states: WA, OR, ID, MT
- ZIPs covered
- ~850
- Residential subs
- ~600,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 100 Mbps | 100 Mbps | 100 Mbps | $20/mo | Unlimited |
| 200 Mbps | 200 Mbps | 200 Mbps | $40/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $60/mo | Unlimited |
| 2 Gig | 2 Gbps | 2 Gbps | $80/mo | Unlimited |
| 10 Gig | 10 Gbps | 10 Gbps | $300/mo | Unlimited |
Notes: Acquired Frontier Communications NW (WA/OR/ID/MT) in 2020. Acquired by BCE (Bell Canada) in 2024 for $5B. Aggressive PNW fiber buildout.
Coverage detail
- Seattle WA
- Tacoma WA
- Portland OR area
- Bend OR
- Eugene OR
- Boise ID
- Missoula MT
Ownership & corporate history
Ownership type: publicly-traded (since 2020)
Previously known as / acquired: Northwest Fiber LLC (Frontier spinoff PNW operations 2020)
Spun off from Frontier 2020. Pending acquisition by Bell Canada (close 2026).
Customer service & support
- Customer service
- 1-866-699-4759
- Technical support
- 1-866-699-4759
- Billing
- 1-866-699-4759
- Support portal
- https://ziplyfiber.com/support
- Billing portal
- https://my.ziplyfiber.com/
- Mailing address
- Ziply Fiber, 135 Lake St S, Kirkland, WA 98033
Returning your equipment
Accepted return methods: ups-store-prepaid-label
You must return: Ziply router/Eero (if rented), Fiber ONT
Common mistake: Online-first carrier — UPS only.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store — Ziply prepaid label UPS Store partner
Any UPS Store, (PNW nationwide UPS), — —
Accepts equipment: Router/Eero, ONT
Branded as: The UPS Store
Pull label from Ziply support.
Does Ziply Fiber serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-09. Records over 180 days old are auto-flagged for re-verification.